The One "Word" That's Ruining Your Personal and Professional Life (And You Say It 20 Times a Day)
Here's what your constant "sorry's" are really communicating (hint: it's not what you think)
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I almost threw up in the bathroom stall.
I had just walked out of the most humiliating meeting of my professional life. Not because I'd made a mistake. Not because I'd embarrassed myself with incompetence.
But because I had just watched myself disappear.
For forty-three minutes, I sat in that conference room and systematically erased my own existence with one word I'd been trained to believe were virtuous:
"Sorry."
The recording app on my phone captured it all. Later that night, as I listened back to my own voice, I heard something that made my stomach turn. I sounded like a ghost apologizing for haunting a house it had every right to occupy.